Background

Simplifying Global Healthcare

Insuhealth is a secure digital platform that connects hospitals, insurers, and international patients — streamlining the complex process of cross-border medical care.

Secure Platform
Global Network
Real-time Updates
Hospital Network
Global Reach
Patient Care
In ProgressPhase 1

Platform Development

Core platform with secure collaboration between hospitals, insurers, and patients

Case RegistrationInsurance VerificationDocument Exchange
UpcomingPhase 2

AI Integration

Smart insurance approval flows and AI-powered document translation

Smart FlowsAI TranslationProcess Automation
Strategic VisionPhase 3

Global Launch

International scaling with localized compliance and partnerships

Localized ComplianceAPI IntegrationsGlobal Partnerships
The Global Challenge

Healthcare
Without Borders

When patients need treatment abroad, they enter a world of fragmented systems, outdated processes, and slow communication.

The Current Reality

What's Breaking
Global Healthcare?

Hospitals, insurers, and patients are forced to coordinate complex cases using disconnected tools — leading to delays, confusion, and unnecessary stress during critical moments.

Slow Administrative Processes

60%impact
10+ days

More than 60% of medical claims take over 10 days to process, delaying care and reimbursements.

Source: McKinsey
Critical Issue

Lack of Interoperability

50%impact
System conflicts

Over 50% of hospitals struggle to exchange data with insurers due to incompatible systems.

Source: HIMSS
Critical Issue

Language Barriers

30%impact
Translation issues

30% of international cases face miscommunication due to lack of proper medical translation.

Source: WHO
Critical Issue

Delayed Authorizations

72 hoursimpact
Extended stays

Insurance verification abroad can take up to 72 hours, often extending hospital stays unnecessarily.

Source: Health Affairs Journal
Critical Issue

The Impact

A broken process that delays care, drives up costs, and puts patients and providers at risk. Every day, lives are affected by these inefficiencies.

The Future of Healthcare

Seamless
Coordination

Where technology meets compassion to create a world where healthcare knows no borders.

How It Works

From Chaos to
Coordination

From the moment a case is opened to its final resolution, Insuhealth brings structure, speed, and clarity to every stage of cross-border medical coordination.

01

Case Initiation

Hospital/Patient

A hospital or patient submits a new medical case through a secure online form — including relevant documents and medical data.

Step 1 of 6
02

Insurance Verification

Insurer

The insurer receives an instant alert, reviews the submitted case, and can approve, reject, or request more information directly within the platform.

Step 2 of 6
03

Real-Time AI Medical Translation

AI System

All documents — diagnoses, reports, prescriptions — are automatically translated using AI, removing language barriers between global parties.

Step 3 of 6
04

Secure Multi-Party Communication

All Parties

All stakeholders (hospital, insurer, and patient) can communicate via an encrypted chat — keeping discussions centralized, secure, and clear.

Step 4 of 6
05

Treatment Coordination & Documentation

Hospital

Ongoing updates, medical records, and expense details are added to the case — accessible in real time to authorized parties.

Step 5 of 6
06

Expense Validation & Final Resolution

Insurer

Hospitals submit expenses for validation. Insurers process and close the case with a transparent record of every step taken.

Step 6 of 6

Key Stakeholders

Patient
Hospital
Insurer

No more emails. No more delays.

Just one smart, secure workflow — designed for global healthcare.

What Makes Insuhealth Different

Powerful Tools That Drive
Seamless Coordination

Insuhealth combines advanced technology with user-centered design to eliminate inefficiencies and ensure smooth collaboration across borders.

Centralized Case Management

AI-Powered Medical Translation

Secure Messaging

Global Medical History Access

Automated Insurance Approvals

GDPR & HIPAA Compliance

Patient Dashboard

Multi-Party Collaboration

Centralized Case Management

Core Feature

One unified space for all documents, messages, approvals, and updates — accessible to hospitals, insurers, and patients alike.

Real-time updates
Secure & compliant
Multi-language support
Centralized Case Management

Built to replace disconnected emails, slow approvals, and language confusion

With one intuitive digital experience that connects all stakeholders seamlessly.

Designed for Everyone

Built for
Every Stakeholder

Whether you're a hospital, insurer, or patient  Insuhealth gives you the tools to succeed.

Built for Hospitals, Insurers, and International Patients

Whether you're approving treatment, coordinating care, or navigating your own health journey — Insuhealth gives each party the tools they need to act quickly, confidently, and securely.

Hospitals

  • Submit cases with ease — no more back-and-forth emails.
  • Access AI-translated medical histories instantly.
  • Communicate directly with insurers and patients in one place.
  • Speed up authorizations and reduce administrative overload.
  • Improve reputation in international patient care.

International Health Insurers

  • Approve, reject, or request info with a click.
  • Reduce fraud through real-time data verification.
  • Maintain full visibility over every case, at every stage.
  • Ensure compliance with GDPR, HIPAA, and global data laws.
  • Cut administrative costs and processing times.

International Patients

  • View your case status and history from anywhere.
  • Share and manage your health data with control.
  • Eliminate language barriers with AI-powered translations.
  • Stay updated and stress-free with clear communication.
  • Receive faster, more coordinated care across borders.

Whether you're in a hospital in Paris, an insurer in Madrid, or a patient traveling through Singapore — Insuhealth brings your case together.

A Team on a Mission

Who We Are

Our Mission

At Insuhealth, our mission is simple but powerful: To simplify the management of international medical cases by connecting patients, hospitals, and insurers on one secure digital platform.

Our Vision

We envision a world where cross-border healthcare is fast, transparent, and accessible — powered by smart technology and seamless collaboration.

Leadership Team

Backed by deep expertise in healthcare, insurance, and technology — Insuhealth is built by people who understand the pain points, and are here to solve them.

Gaël Suja Rondeau

CEO

An expert in insurance and medical assistance, Gaël has led complex global operations and built strong international networks. Fluent in French, Spanish, and English, he brings a unique cross-cultural approach to healthcare innovation.

Expertise
InsuranceMedical AssistanceGlobal Operations

Miriam San Francisco

CMO

With 25+ years of experience in marketing and corporate communication, Miriam has led digital transformation initiatives across sectors — always focused on strategic growth and brand impact.

Expertise
MarketingDigital TransformationStrategic Growth

Álvaro Sánchez

CTO

A seasoned technology leader with over 25 years in tech and executive roles, Álvaro specializes in modern architectures, AI, and data-driven platforms that fuel digital ecosystems.

Expertise
TechnologyAIDigital Platforms

Ready to Transform Global Healthcare?

Join us in building a future where healthcare knows no borders. Experience the power of seamless international medical coordination.

The Complete Solution

One Platform
One Solution

Transform how international medical cases are managed with unified coordination across borders.

The Insuhealth Solution

A Unified Platform for
Cross-Border Medical Case Coordination

Insuhealth replaces chaos with clarity. Designed specifically for international medical cases, it connects hospitals, insurers, and patients through a secure, structured platform — enabling seamless communication, real-time updates, and faster decisions at every step.

Centralized Case Management

One shared space to manage medical cases — from submission to resolution — with full transparency for all parties.

Automated Insurance Approvals

Instant claim verification and decision-making to reduce delays and eliminate paperwork bottlenecks.

AI-Powered Medical Translation

Real-time translation of diagnoses, prescriptions, and medical records — reducing misunderstandings across languages.

Secure Multi-Party Messaging

Encrypted chat between hospitals, insurers, and patients — ensuring clear, compliant communication.

Cloud-Based Document Sharing

All documents and medical records stored securely in one place, accessible from anywhere in the world.

Patient Dashboards

Patients stay informed with live case status, access control, and simplified medical logistics.

Patient Journey Flow

See how our platform streamlines the entire process

Patient Flow Diagram

The Infrastructure for Global Healthcare

Insuhealth is not another health service — it's the infrastructure that enables international healthcare to function smoothly. Every connection, every decision, every step forward.

Experience Insuhealth in Action

Ready to See Insuhealth in Action?

Discover how Insuhealth can streamline your international case management and transform the way you collaborate across borders. Whether you're a hospital, insurer, or healthcare partner — we'd love to show you what's possible.

100% Secure

No commitment required

GDPR Compliant

Data handled securely

Quick Setup

Demo in 30 minutes

Let's Connect

Have Questions or Want to Talk?

Whether you're exploring a partnership, need more details, or want to discuss how Insuhealth can support your operations — we're here to help.

Get in Touch

Email Us

info@insuhealthweb.com

Prefer email? Reach us directly

Response Time

Within 24 hours

We typically respond within one business day

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Our Office

Global Headquarters

Madrid, Spain

Serving clients worldwide